Refund policy

We highly recommend that you inspect your order once it arrives to ensure everything is satisfactory and meets your expectations.  Should it not, please contact us within 24 hours of receiving your order so that we can help resolve any issues or concerns you might have.

Order Cancellations:
All orders are baked to order. Once orders are placed, we are unable to cancel your order. 

Non-Faulty Goods:
As our products are consumable goods, we can’t accept returns of individual items.

Faulty & Damaged Goods:
While we take every precaution possible before our products are dispatched, there is always a chance of damage in transit.  Equally rare, packaging can be damaged resulting in our product being exposed to air and causing it to spoil.  Should this happen with your order, please contact us within 24 hours and we will aim to resolve the issue swiftly.

Refunds:
Refunds are discretionary and not guaranteed. If a refund is agreed we typically action all refunds within 3 working days.  Please also note that it can take 3-10 working days for a refund to show depending on your bank or card provider.